​​​​Joy Baking Group, a world leader in ice cream cone, cookie, and wafer baking, has a Sugar Cone Production Manager position open at its Hermitage, PA cone facility. Under the direction of the Plant Manager, this position will be responsible for supporting the safe and efficient production of quality products. This position will work closely with the Plant Manager, Safety, HR, Production floor personnel (including Supervisors), Production Maintenance, Quality, Sanitation, Production Planning, Warehousing, and Engineering. The Production Manager must have a strong sense of business insight and the ability to think strategically to help the company achieve its goals. The facility operates 24/7 with 19 production ovens and is one of two production facilities contained within a 560,000 mega site.​​​

• ​Assist in managing manufacturing operations of the plant in a safe and efficient manner
• ​Work with leadership to support, manage, and develop facility personnel through established performance management processes and performance appraisals with an emphasis on accountability and a sense of urgency among the team
• ​Identify and correct personnel deficiencies through training and, with the assistance of the Plant Manager and under advisement from HR, enact appropriate discipline when necessary
• ​Work directly with the Plant Manager to support operational activities to achieve strategic goals
• ​Assist in identifying, justifying, and implementing capital projects that remove obstacles and support company and facility goals for efficiency, growth, innovation, and employee safety
• ​Demonstrate full commitment to Food Safety, Quality, and regulatory compliance by actively participating in Food Safety/Quality teams, leading by example, and providing adequate resources to support the development, implementation, maintenance and ongoing improvement of the Quality and Food Safety Systems
• ​Oversee statistical processes and KPIs to drive continuous improvements in all areas of the plant operation
• ​Work with the Plant Manager, Sales, and Quality in developing new products and overseeing new product and raw material trials
• ​Support and maintain a culture of mutual respect, teamwork, and professionalism and demonstrate active support of the Company's values and policies
• ​Identify and accurately report defective materials, food safety hazards, and potential product contaminants
• ​Attend safety, food safety, sanitation, and/or leadership training as offered/assigned by supervisor
• ​Collaborate with maintenance and engineering departments on equipment improvements
• ​Oversee routine inspections and maintenance of facility and plant equipment
• ​Responsible for adherence to and enforcement of all personnel safety, food safety & quality protocols
• ​Perform other duties as directed by supervisor​

• ​​​​Must be able to speak, listen, and effectively communicate with team members and actively participate in and effectively lead team meetings and initiatives
• ​Must be able to effectively collaborate with team members and various plant personnel/departments including but not limited to the Quality Department, Production Specialists, and the Plant Manager
• ​Must have a strong ability to lead, motivate, and develop a team
• ​Must demonstrate outstanding verbal and written communication skills with the ability to successfully interact at all levels of the organization
• ​Must be able to properly prioritize work responsibilities
• ​Must be able to gather, organize, summarize, and analyze data to make informed decisions
• ​Able to define problems, collect data, establish facts and draw a valid conclusion 
• ​Must possess strong business acumen and focus on improving business results through incremental improvements while evaluating costs, risks, and benefits for the organization
• ​Advanced functionality and ability to learn new technology and software including Microsoft office, specifically the use of Excel for complex spreadsheets and data analysis
• ​Detail oriented with strong organizational skills with the ability to work well under pressure
• ​Required to understand and abide by all procedures pertaining to allergen control
• ​Required to adhere to all Good Manufacturing Policies (GMPs)

• 5+ years of experience in food manufacturing required, baking experience preferred
• 4-year degree in Business, Engineering, Food Science, a technical field or equivalent combination of education, training, and experience preferred
• Must have a demonstrated history of leadership roles with an emphasis on team development
• Knowledge of SPC systems preferred
• Must understand and have experience with production process and floor equipment
• Knowledge of industry regulations and guidelines
• In depth knowledge of diverse business functions and principles
• Working knowledge of performance/operation metrics